Blackboard Policies

The rationale for creating a policy regarding Blackboard integrations is that the Delphi Center will consider system security, student data integrity, application functionality, Blackboard performance, Follett integration consent and overall university compliance. Please note that a request for “your” integration to be placed into Blackboard affects the entire system, including all courses.

• The designated university learning management system (LMS) at the University of Louisville currently is Blackboard (Bb).
• Building blocks, or blocks, are small applications integrated into the Blackboard LMS that extend the usability and functionality of Blackboard, aid in the administration of Blackboard, or otherwise provide customization. Blocks installed into Bb range from providing simple links to outside systems to sharing student data or adding additional course tools.
• LTI, Learning Tools Interoperability, is an integration that can be used with an LMS to connect with external service tools.
• Integration refers to the process of and result of embedding third-party applications into Blackboard.
• Any third-party application that has an interaction with Blackboard will be noted as an “integration” in this document even though applications can take many forms within the system.

In the past, Learning Management Systems (LMS) support in the Delphi Center has been contacted directly by building block or integration vendors and/or individual faculty about installing integrations. A policy is needed to help structure the management of the increased amount of integration requests. In order to meet the most critical needs of the university, LMS support has developed a procedure. The support Team will provide a consistent and timely response to all requests.

1. The steps a faculty member should take to initiate an integration of digital or physical content are as follows:
   
   The procurement process requires your department Unit Business Manager to submit the following to the UofL Business Strategic Support (Purchasing)
   
   NOTE: This approval is required whether or not an application has a cost:
   Vendor Contract AND/OR Vendor Terms and Conditions of Use
   Vendor HECVAT OR
   A Completed Vendor Assessment Form:
    
   1. Do you plan to have this product make use of ULink userID/passwords for authentication?
   2. Do you plan to use this product to send email claiming to be from any @louisville.edu address?
   3. Do you plan to use this product to send email to UofL accounts?   
   4. Do you plan to receive data from or send data to any other UofL computer system?
   5. Is the product locally installed with no access to data by the vendor?
   6. Is this product hardware or other service that does not involve any form of data, audio or personal image?
   7. If data/audio/image is involved, is it only non-human/non-individual data (e.g. animal, numbers, graphics, music, etc.)
2. When procurement approval is received, the requester should submit a Blackboard Integration Request Form to the Blackboard Helpdesk. Please provide the DA number from procurement in the "Additional Information?" field within the form. The steps below will be followed:
   1. Realize that a request and implementation, if approved, can take one to three months and sometimes longer.
   2. Keep in mind the initial start date required for your integration. Follett and the LMS will need a minimum of one semester for approvals, testing and implementation.
   3. By submitting the request, the requestor agrees to be the point of contact for the implementation process.
   4. By submitting the request, the requestor agrees to be the primary tester or designated tester.
   5. The request form requires such information as the contact information for the third-party vendor in addition to the institutional benefit, costs involved and an estimate of how many instructors or users would be using the integration.
   6. The integration will be analyzed in many ways including its compatibility and impact on Blackboard.
3. After the request is received, the Delphi Center will notify the requester within five working days as to the status of the request.

4. The requestor will be involved throughout the evaluation process so please ensure you or your tester have time for testing, analysis and consultation with the Delphi Center for Teaching and Learning, vendor or developer as needed.
   
   **Please note that each integration is unique and there are circumstances that can affect the timelines for testing and implementation, vendor responsiveness, time for requestor to complete testing and complexity of the integration, can all affect the time need for implementation.

    

5. The evaluation process may include, but is not limited to the following: IT policies, Follett integration process and requirements, University of Louisville policies, FERPA guidelines, financial considerations, user surveys, Blackboard Advisory Committee review, Delphi Center Advisory Committee review, Delphi Center director’s approval, comparable higher education adoption and compatibility testing.
6. After the evaluation process the requestor will be notified.
   1. If approved, the requestor will be notified of the implementation date.
   2. Implementation date may be affected by university and Information Technology schedules.
   3. If not approved, the requestor will be notified with the reason(s) the application was not integrated.