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Written and Interpersonal Communication
Netiquette: Get-It-Write Techniques for Professional E-Mails
E-mail has become the most popular form of communication in the workplace--and one of the most abused. Many emails contain inappropriate elements such as off-hand remarks, unguarded comments, careless wording, and grammatical errors.
E-Mails can also send missed signals since they lack facial expressions, gestures, and tones of voice present in face-to-face communications.
This new workshop offers tips, advice, techniques, and practice in creating professional e-mails that readers will review, understand, and act upon.
You'll Learn To:
- Avoid unintentional harsh tones in your e-mails
- Compose e-mails that enhance, not undercus, your professional image
- Send clear, concise messages
- Make your e-mail's purpose easy to identify
- Catch typos, grammatical mistakes and content errors before you hit “send”
- Spot mistakes that might ordinarily slip through your editing and proofing processes
- Use current “rules” and updates to American English usage
For a printer friendly copy of complete agenda
INSTRUCTOR: Linda Combs bio
SCHEDULE:
- Wednesday, October 8, 2008 (Course #097DBE) register
Fee: $349 (includes instruction, course manual, lunch, certificate of completion, parking, and refreshment breaks)