Professional Development[an error occurred while processing this directive]
Management & Leadership | Critical Thinking | Organization & Productivity | Coaching & Motivation | Written & Interpersonal Communication | General Performance | Customer Service | Human Resources | Online Seminars | Project Management | Purchasing/Supply Chain Management | Cancellation Policy | 2008 Professional Development Calendar
Written and interpersonal Communication
Managing the H-Factor in an e-World 
E-mail, cell phones, the Internet, Blackberries… we are immersed in a world of instant communication with nearly anyone, anywhere in the world. Still, one of the top issues people in many organizations complain about is communication! All that technology hasn’t replaced the most important factor in any organization: the “H” or Human factor.
During this new workshop, you will learn how you can be most effective working with others by understanding the power of behavioral styles. Through assessment, group exercises and discussions, you will discover how to communicate effectively with just about anyone!
You will also learn to:
- Recognize four behavioral styles
- Assess your own style
- Identify strengths and blind spots of each style
- Adapt your behavior to relate better to others
- Choose appropriate technologies to communicate effectively with others
Agenda:
- Introduction: Living In An E-World
- The H-Factor: Introduction To Behavioral Styles
- The Behavioral Style Model
- The Four Behavioral Styles
- Style Preferences
- Style Flex
- Tech Flex: Using Technology Effectively – Or Not
